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Total Rewards Specialist

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Last Updated Date: Sep 11, 2021

Location: West Fargo, ND, US, 58078

Company: Doosan Corp

Job Information

Join the growing team at Doosan Bobcat! The Total Rewards Specialist is responsible for HR retirement support, administration of current and future retiree benefit programs across all U.S locations and employee populations, assisting with defined contribution and non-qualified retirement plan tasks., ensuring accurate and timely payment, processing and tracking of vendor invoices. This important role in our organization has a strong customer-service focus and requires great attention to detail.  The responsibilities of the Total Rewards Specialist are primarily spent supporting pension plans (50%), processing invoices (25%) and supporting defined contribution plans and other support (25%).


Role & Responsibility

  • Support the administration for retiree insurance and defined benefit plans across multiple eligibility groups
  • Develop an understanding of all defined benefit/pension plans
  • Manage the internal call center for intake of all retiree calls.  
  • Provide quality and timely customer service for all retiree phone calls and letters
  • Interpret policies and procedures when questions arise 
  • Ensure all processes are compliant with plan documents, internal controls, and regulatory agency requirements
  • Develop and maintain process guides and documentation
  • Mail, receive, and review applications for retirement
  • Initiate retiree insurance enrollments within our benefit vendor’s system
  • Meet with participants to discuss retirement benefit options and processes
  • Maintain and update retiree payroll information including benefit changes; resolve discrepancies 
  • Provide pension benefit verifications as requested
  • Process pension calculations according to applicable plan guidelines for active and term-vested employees in five different union and non-union plans
  • Handle the 1095-C tax form process from start to finish
  • Manage the retiree death process by updating retiree master data and processing all life insurance claims
  • Process vendor billing invoices for payment
  • Act as backup for various defined contribution tasks


Job Requirement

  • Education Required: Bachelor's degree in business administration or equivalent degree
  • Travel Required: <10%
  • Experience Required: 1 to 3 years 
  • Experience updating master data records in an HR Information System and/or ADP/SAP payroll system preferred
  • Working knowledge of human resources, employee benefits and/or payroll and benefit systems (SAP and Businessolver) preferred
  • Strong analytical and problem-solving skills, interpersonal skills, and ability to use sound judgment
  • Able to work independently
  • Commitment to customer service and education
  • Experience with MS Office; specifically, Excel


Doosan Bobcat North America will not sponsor applicants for work visas, nor provide any OPT, CPT or other immigration support, for this position.


#GRCO #gd


As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Nearest Major Market: Fargo