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Commercial Training Analyst

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Last Updated Date: Jan 2, 2022

Location: West Fargo, ND, US, 58078

Company: Doosan Corp

Job Information

The Commercial Training Analyst is responsible for assisting the Product and Service Training teams in delivering world-class training to Doosan Bobcat dealer sales specialists and service technicians by providing comprehensive analysis of training databases to identify trends, gaps and opportunities.
The Commercial Training Analyst will recommend and lead the creation of dashboards and reports for the Training Team, resulting in optimal training participation, progress and ultimately performance of Doosan Bobcat dealer sales specialists and service technicians – contributing to the Company’s strong leadership position in the compact equipment industry. The Commercial Training Analyst will also serve as a data steward, ensuring the accuracy of data being used and shared.
 

Role & Responsibility

  • Provide accurate, timely and informative analytical insights to the Training Team. 
  • Conduct scheduled and ad hoc reports and analysis of training databases.
  • Develop dashboards for continuous and easy access to key training metrics/reports.
  • Create timely reporting to dealers to guide them on appropriate action regarding training for their sales specialists and service technicians.
  • Provide trainers with a comprehensive history of each student attending all training courses to enhance course effectiveness.
  • Analyze all dealer sales specialists’ and service technicians’ training activity and results to create student profile groups.
  • Train users how to interpret and utilize reports and dashboards.
  • Perform audits of database and implement corrective actions to address root cause of issues.
     

Job Requirement

  • Bachelor's Degree in Mathematics, Data Analytics, Finance or related field; Master's Degree is a plus.
  • Experience: 2 years full time employment in analyst role or similar.
  • Advanced analytic and statistical programs/software such as:
    • Power BI (or tableau) – relational data management & visualization
    • Python (or R) – statistical analysis & machine learning
  • Proficiency in MS Excel and PowerPoint.
  • High degree of mathematical and statistical skills/understanding.
  • High degree of agility to quickly master new and varied databases and reporting systems.
  • Demonstrated ability to analyze a large subset of data and provide recommended actions based on the concluded results.
  • Demonstrated ability to convert complex data into easily understood conclusions.
  • Demonstrated ability to thrive both in a team environment and independently.
  • Demonstrated ability to set and maintain focus on high priority items.
  • Demonstrated strong attention to detail.
  • Highly inquisitive, therefore proactively analyzes database to identify anomalies or patterns.
  • Propensity to actively seek out and test new ideas and approaches.
  • Travel: 15%.

#CB

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Nearest Major Market: Fargo