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Commercial Business Analyst

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Last Updated Date: Apr 6, 2021

Location: West Fargo, ND, US, 58078

Company: Doosan Corp

Job Information

The Commercial Business Analyst is responsible for providing excellent customer service to the dealers with regard to sales order processing, scheduling, expediting and updating to meet the dealer and customer requirements. In this position, you will analyze and forecast demand on a unit basis taking into account current orders, backlog, and material availability. Additional responsibilities include generating and communicating dashboard metrics, reporting tool system data, and trends.

Role & Responsibility

Demand Planning

  • Work with Strategy, Sales, and Operation teams to develop the monthly North America Demand forecast.
  • Utilize forecast analysis models to ensure business production plans meet customer demand based on orders and commercial initiatives.
  • Participate in business planning meetings to align stakeholders on production forecast, orders/backlog, material availability.
  • Work through supply or demand changes for resequencing existing backlog.

North American Sales

  • Introduce new or improved technical solutions to reduce the cycle times of end user purchases.  
  • Work closely with IT development team that creates content and maintains reporting tool systems.   
  • Work with sales field and internal staff, dealer channel, and direct customers to create new reporting tools and enhance current functionality.
  • Execute the development and updating of reporting tools used by Doosan Bobcat’s commercial team. 

Dealer & Customer Service

  • Responsible for processing, scheduling, expediting and updating sales orders to meet the dealer and customer requirements.
  • Communicate with dealers, customers, and coworkers. 
  • Execute in a timely manner internal, dealer channel, or customer ad hoc requests. 

Job Requirement

  • Education Required: Bachelor’s Degree in Business or related field. 
  • 2>5 years in business analytics, forecasting and reporting.  
  • Specific knowledge of Bobcat's ordering process and demand planning preferred.
  • Excellent customer service and communication skills.
  • Strong drive to exceed performance expectations and ability to work with change.
  • Effective organizational skills , detailed oriented, ability to multitask.
  • Analytical mindset, with ability to work with data and discover trends.
  • MS Office proficiency, with strong Excel skills.  Power BI, Oracle and Apriso experience preferred.
  • Travel Required: 10%.


Doosan Bobcat North America will not sponsor applicants for work visas, nor provide any OPT, CPT or other immigration support, for this position.

Doosan Bobcat, a leading global manufacturer of construction, agriculture and landscaping equipment, attachments and services, is committed to empowering people to accomplish more.

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is home to world-renowned brands. This includes: Bobcat® compact equipment; Doosan Portable Power products; BOB-CAT Mowers; Ryan and Steiner grounds care equipment; and Geith attachments.

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Nearest Major Market: Fargo