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Warranty Auditor

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Last Updated Date: Oct 24, 2021

Location: CZ

Company: Doosan Corp

Job Information

Doosan Bobcat, a leading global manufacturer of construction, agriculture and landscaping equipment, attachments and services, is committed to empowering people to accomplish more.

 

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its EMEA headquarters in Dobris, Czech Republic and the EMEA Parts Distribution Centre in Halle (Saale), Germany, Doosan Bobcat is home to world-renowned brands. This includes: Bobcat® compact equipment; Doosan Portable Power products; and Geith attachments.

 

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

 

For our Aftermarket Operations Team in Dobris, CZ, we are searching for an Warranty Auditor with German language skills.

Your Responsibility

  • You process warranty claims per Bobcat Warranty Policy
  • You support distributor and customer warranty queries timely with the help of internal stakeholders
  • You liaise with customers and the Business Unit to coordinate retrofit campaigns and parts returns
  • You ensure claim legitimacy and adherence to warranty agreements and company policy
  • You provide regular reporting for your product and region

 

Your Profile

  • Ideally you have an educational degreen (e.g. university degree) in a technical field and/or experience in Customer Service or Quality
  • You have very good German and English language skills
  • You have experience with using an ERP system (e.g. SAP/Oracle)
  • You have good skills in Microsoft Excel
  • You have good communication skills