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Product Trainer- Heavy Equipment

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Last Updated Date: Jan 7, 2021

Location: Suwanee, GA, US, 30024

Company: Doosan Corp

Job Information

The Product Trainer for the Doosan equipment business will execute industry-leading training and education of Doosan dealer sales specialists, both individually & in group situations, on Doosan products & accessories. In addition to delivering the training, the Product Trainer will also be responsible for developing the training content and serve as the lead on one or more training programs.

Role & Responsibility

Equipment

  • Conduct basic evaluations of features and performance
  • Work with Product Management department to perform comparison tests on competitors and Doosan equipment

 

Customer Support

  • Develop product knowledge base to enhance ability to answer customer and dealer calls
  • Participate in product demonstrations, dealer open houses, sales blitzes, trade shows and fairs, and other field events

 

Development of Training Content

  • Conduct Bootcamps, Customer Experiences, Dealer call-in’s, develop content for Doosan University and conduct dealer direct training events
  • Track competitor product activity, launches and web sites
  • Attend strategic trade shows to review new competitive equipment, maintain peak knowledge of competitors and learn about public strategies and suggest counter measures to product teams
  • Maintain competitor files for instant access to key competitor literature
  • Conduct data entry for competitive products and specification tracking
  • Provide to the sales group information on competitive product topics
  • Develop competitive publications, comparisons and presentations
  • Maintain constant communication with customers, dealers and Account Managers
Job Requirement
  • Possession of a valid driver’s license is required.
  • Must possess excellent verbal and written communication skills to present to groups or individuals.
  • Basic computer skills.
  • Ability to follow written instructions.
  • Proficient in data mining, research and analysis
  • Ability to independently lead specific Doosan training programs
  • Ability to develop industry leading online and in-person training content
  • Education:  Bachelor’s Degree required
  • Experience:  0>2 years, with a background/aptitude in agricultural, construction or industrial motorized, mobile equipment is essential.
  • Travel Time Required:  25 - 50%

 

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 470-266-5040.  The Company’s Georgia hiring location is Suwanee.


Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta