Planner, Aftermarket

Company Background

At HyAxiom, we develop, manufacture and service hydrogen fuel cells along with other innovative hydrogen energy solutions. We are a leading provider of stationary fuel cell solutions in some of the world’s largest and fastest-growing markets for utility, industrial and commercial customers. Being the hydrogen business pillar of Doosan Group, we share in their rich history as being a part of the oldest South Korean conglomerate operating in the global energy, manufacturing, and construction sector. Our products serve those who seek cleaner and more sustainable energy sources to lower their carbon footprint.

Our mission is to accelerate a carbon-free energy future by delivering a full spectrum of reliable and cost-effective hydrogen solutions. We seek to be at the forefront of the hydrogen revolution through the development of next-generation technologies for clean hydrogen production and clean fuel cell solutions for land and maritime transportation. Our current product line-up ranges from electrolyzers for scalable green hydrogen production and fuel cells for stationary and mobility applications.

Our main manufacturing headquarters is in South Windsor, CT. We are seeking local candidates within a commutable proximity.

Job Information

The Aftermarket Materials Planner is responsible for ensuring the availability, accuracy, and movement of aftermarket inventory required to support field service, customer part requests, warranty replacements, and strategic safety stock requirements. This role manages stock levels, monitors inventory performance, tracks part demand and movement across multiple locations, and ensures timely fulfillment of aftermarket requirements while minimizing inventory risk and excess stock.

The planner utilizes MRP systems, inventory planning tools, and cross-functional collaboration to maintain inventory continuity and support operational objectives. This position works closely with Supply Chain, Procurement, Field Service, Engineering, Logistics, and Warehouse teams to ensure aftermarket materials are available when and where needed.

Role & Responsibility

• Maintain and manage aftermarket safety stock levels to ensure inventory availability and continuity of operations.
• Monitor inventory positions and recommend replenishment actions to support customer demand, field service requirements, and strategic stocking objectives.
• Track and manage aftermarket requests from initiation through fulfillment, ensuring timely response and delivery.
• Coordinate material movements between warehouses, service depots, suppliers, manufacturing locations, and customer sites.
• Analyze inventory consumption trends, demand forecasts, lead times, and stocking parameters to optimize inventory levels.
• Utilize MRP and inventory management systems to generate and execute replenishment plans.
• Monitor material shortages and proactively drive corrective actions to prevent stockouts and customer impact.
• Maintain accurate planning data, including safety stock parameters, lead times, reorder points, and planning assumptions.
• Collaborate with Procurement to expedite critical materials and resolve supply constraints.
• Work with Logistics and Warehouse teams to ensure inventory transactions and material movements are completed accurately and in time.
• Monitor inventory accuracy and support cycle count activities and inventory audits.
• Review and maintain Bill of Material (BOM) integrity for aftermarket assemblies and service kits.
• Assess inventory risks, excess inventory, and obsolescence exposure and recommend mitigation plans.
• Develop inventory and service level performance metrics and provide regular reporting to management.
• Support continuous improvement initiatives focused on inventory optimization, planning processes, and customer service performance.
• Ensure compliance with company inventory control procedures and business processes.

Job Requirement

Education & Experience

• Bachelor’s degree in supply chain, Business, Operations Management, Engineering, or related field with 2-4 years of relevant experience.
• Master's degree with 0-2 years of relevant experience.
• Experience in materials planning, inventory management, aftermarket support, service parts planning, or supply chain operations preferred.
• Experience working within manufacturing, service, or distribution environments.
• Familiarity with procurement, inventory control, and parts planning processes.

Knowledge & Skills

• Strong understanding of inventory planning, safety stock management, and material requirements planning (MRP).
• Experience using ERP/MRP systems such as JDE, SAP, Oracle, or similar platforms.
• Knowledge of supply chain and warehouse operations.
• Ability to analyze inventory requirements, demand patterns, and material movement trends.
• Strong problem-solving and decision-making skills.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Strong communication and cross-functional collaboration skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Familiarity with Bill of Materials (BOM) structures and inventory transactions.
• Understanding of logistics, transportation, and warehouse operations.
• Commercial awareness and understanding of inventory carrying costs, service levels, and operational impacts.
• Self-motivated with the ability to work independently in a fast-paced environment.

Preferred Qualifications

• APICS/ASCM CPIM certification or equivalent supply chain certification.
• Experience supporting field service organizations and aftermarket operations.
• Advanced Excel and reporting skills.
• Experience managing multisite inventory and material transfers.

Key Performance Indicators

• Safety Stock Availability
• Service Parts Fill Rate
• On-Time Fulfillment of Part Requests
• Inventory Accuracy
• Inventory Turns
• Material Shortage Resolution
• Excess and Obsolete Inventory Reduction
• Replenishment Plan Accuracy
• Customer Service Level Performance

This role is focused on ensuring the right aftermarket parts are available at the right location, at the right time, while maintaining optimal inventory levels and supporting customer service and field operations.

Other

All personal information will be kept confidential according to EEO guidelines.

Questions can be addressed through the HR department at (860) 727-2200