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Field Service Technician I (Hartford, CT Area)

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Last Updated Date: Jan 12, 2021

Location: South WIndsor, CT, US, 06074

Company: Doosan Corp

Job Information

The Field Service Technician I provides basic assistance to Senior Field Representatives at regional off-site fuel cell powerplant global locations and provides hands-on support of maintenance and repair services on-site for Doosan’s fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations. This is the Field Service Technician entry-level position which will gradually advance in skill and know-how with appropriate hands-on experience, available training and career and personal development.

Role & Responsibility

  • Under appropriate guidance and direction, perform controlled troubleshooting and repairs on fuel cells installed at customer sites.
  • Support the commissioning of new fuel cell installations
  • With guidance, perform service and troubleshooting on ancillary equipment used for fuel cell operation.
  • Understand principles of large distribution switchgear 480-volt systems.
  • Experience with remote monitoring and control systems.
  • Understand mechanical and electrical componentry, plumbing and systems operation.
  • Understand and utilize electrical schematics to help troubleshoot electrical components.
  • Completion of all assigned reports prior to leaving customer site.
  • With guidance and counsel, provision and maintenance of accurate product service histories
  • Flexibility to provide service to critical customer needs upon demand.
  • Availability for overtime as needed.
  • Travel to international and domestic sites as needed.

Job Requirement

Education & Qualification

  • 2-4+ years of hands-on experience servicing/troubleshooting products containing a variety of components
  • AA/AS with 0-2+ years of experience, as noted above
  • Electrical/HVAC trade school certification
  • E1/E2 or P1/P2 license preferred

Knowledge & Skill

  • Knowledge of electrical, plumbing and fuel processing systems
  • Some training and experience with troubleshooting systems
  • Some relevant trades training and experience
  • Experience with computer systems.
  • Analytical thinking
  • Highly directed customer focus
  • Trades training and experience
  • Dependable off-site customer support work experience


All personal information will be kept confidential according to EEO guidelines.

Questions can be addressed through the HR department at (860) 727-2099.

Nearest Major Market: Hartford