HR Specialist - People Relations

Job Information

Support the HR department and the business across core HR operations, with responsibilities based on team assignment and business needs. Serve as a trusted point of contact for employees and leaders by providing guidance on policies, procedures, and day-to-day HR questions while ensuring consistent, positive employee experience. Partner closely with HR team members and cross-functional stakeholders to deliver accurate, timely support in areas such as employee and labor relations, talent processes, and HR service delivery. This role balances people-focused support with operational discipline in a fast-paced, high-visibility environment.

Role & Responsibility

General

• Primary HR contact for employees.
• Assist in developing & implementing HR policies, procedures, and programs.
• Coordinate HR programs and processes such as compensation & benefits, talent acquisition, orientation, onboarding, training, and performance management.
• Handle employee relations issues and recommend appropriate actions.
• Support across areas of HR Operations.

People Relations

• Implement strategies for positive employer-employee relationships, enhancing organizational effectiveness.
• Collaborate on training, development, succession planning, and employee growth initiatives.
• Advise managers on job design, salaries, benefits, and compliance.

Labor Relations

• Assist in collective bargaining agreements negotiation and administration.
• Guide management and employees on staffing and labor relations.
• Investigate and resolve employee grievances with relevant stakeholders.
• Monitor labor laws and industry trends for compliance.
• Develop strategies for positive labor-management relations.
• Present reports on labor relations issues.
• Collaborate on policies and programs supporting labor relations.

Talent Acquisition

• Partner with leaders on hiring processes, including assessments, interviews, offers, and recruitment campaigns.
• Ensure positive applicant experiences and support recruitment strategies.
• Foster strong partnerships with hiring managers and optimize candidate management.
• Ensure diversity recruitment and compliance.

Total Rewards

• Support benefit programs administration, including Open Enrollment.
• Collaborate on reporting, testing, auditing, and reconciliation.

Business Processes & Analytics and HR Service Delivery

• Administer leaves of absence, maintaining accurate records and documentation.

• Participate in HR process improvement initiatives.
• Support HRSD system, including changes, testing, deployment, and training.
• Promote system use and monitor employee experience.

Talent Management

• Implement performance and talent management programs, ensuring organizational alignment.
• Provide operational support on performance management processes.

Learning and Development:

• Coordinates training logistics and delivery support
• Delivers training as assigned

Job Requirement

What Skills and Experience You’ll Need:

• 0-2 years of experience in an HR support role or internship is preferred.
• Basic knowledge of HR policies, procedures, and employment laws.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office Suite and HRIS software.
• Travel required: < 10%

Education:

• We value skills gained through both education and experience. Applicants may qualify with a bachelor's degree in HR, Business, Communications or related field or with two additional years of relevant professional experience.