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Field Service Technician II (NYC/CT area)

Last Updated Date:  Jul 10, 2024


Company:  HyAxiom



At HyAxiom we develop, manufacture and service hydrogen fuel cells and other innovative hydrogen energy solutions. As the hydrogen business pillar of Doosan Group, the oldest South Korean conglomerate operating in the global energy, manufacturing, and construction sector, we are a leading provider of stationary fuel cell solutions in some of the world’s largest and fastest-growing markets. Our products serve those who seek cleaner and more sustainable energy sources to lower their carbon footprint.


Our mission is to accelerate a carbon-free energy future by delivering a full spectrum of reliable and cost-effective hydrogen solutions. We seek to be at the forefront of the hydrogen revolution through the development of next-generation technologies for clean hydrogen production and clean fuel cell solutions for land and maritime transportation.


 Come join our Team today!

Job Information


The Field Service Technician II provides assistance to Senior Field Representatives at regional off-site fuel cell powerplant global locations and provides hands-on maintenance and repair services on-site for HyAxiom’s fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

Role & Responsibility


  • Under appropriate guidance and direction, performs troubleshooting & repairs on fuel cells installed at customer sites.
  • Collaborates with others on commissioning of new fuel cell installations.
  • Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
  • Understands principles of large distribution switchgear 480-volt systems.
  • Experience with computer systems, preferably remote monitoring and control systems.
  • Understands mechanical and electrical componentry, plumbing and systems operation.
  • Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed.
  • Utilize electrical schematics to troubleshoot electrical components.
  • Completion of all assigned reports prior to leaving customer site.
  • Provision and maintenance of accurate product service histories.
  • Overseas travel as needed.
  • Overtime is required as needed.

Job Requirement - Education & Experience


  • 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components.
  • AA/AS with 2-4+ years of experience
  • Electrical/HVAC trade school certification, E1/E2 or P1/P2 license preferred.
  • Knowledge of electrical, plumbing and fuel processing systems.
  • Some training and experience with troubleshooting systems.
  • Highly directed customer focus.
  • Trades training and experience.
  • Dependable off-site customer support work experience.



Along with competitive salary and benefits, we offer:


  • Tools and Company truck with gas card
  • Holiday pay for on call (8 hours)
  • On call weekend pay (8 hours) - 1 Sat or Sun a month


All personal information will be kept confidential according to EEO guidelines.


Questions can be addressed through the HR department at (860) 727-2200 or

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