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Service Training Instructor

Last Updated Date:  Feb 5, 2023
Location: 

Denver, CO, US, 80011

Company:  Bobcat

Job Information

Join a growing team leading the creation and delivery of world-class dealer service technician training for Doosan forklifts at the 44,000 sq ft Doosan Bobcat Training Center in Aurora, CO. Fully leverage the facility’s multiple classrooms, component tear-down rooms, and expansive shop – complete with a wide range of tools, simulators, and equipment.

Role & Responsibility

  • Facilitate instructor-led training in-person and virtual training
  • Represent the training needs of dealer service technicians
  • Create training content based on comprehensive Doosan Bobcat technical and design resources
  • Lead the creation of visual training aids (animations, videos and diagrams), as well as hands-on aids (component cut-aways, wiring boards)
  • Lead the creation of hands-on lab workshop activities and capability assessments
  • Support the creation of computer-based training
  • Train dealership service technicians in the proper and safe diagnosis and repair of company equipment
  • Provide subject matter expertise to proofread service-related publications for accuracy and user comprehension
  • Develop, administer, and perform in-house training sessions as required
  • Collaborate with global Service Training Instructors, Engineers, and Service teams

Job Requirement

  • Bachelor’s Degree (technical) preferred; Associate’s Degree (technical) with equivalent work experience will be considered.
  • Experience: 2-5 years as a technical training instructor.
  • Construction industry equipment experience.
  • Material handling industry equipment (forklifts) experience preferred.
  • Automotive/transportation industry equipment experience preferred.
  • Technical or Community college instructor preferred.
  • Ability to explain the practical fundamentals of electronics, electrical systems, hydraulic systems, diesel and LP engines, electric vehicles.
  • High level of presentation and instructional skills .
  • Competent in Microsoft PowerPoint, Word, email.
  • Travel: <10%.

Areas of attention when carrying out the position

  • Staying technically abreast of full product line changes to provide a consistent training message by constantly monitoring Service Publications and other field communications.
  • Maintaining close relationships with Engineering and vendors.
  • Developing service diagnostic procedures using production pilot machines.
  • Strong internal team collaboration skills.
  • Strong interpersonal skills.

For Colorado* Residents:
This salary range for this position is $76,000 - $96,004, depending on experience and other factors.
We are Doosan Bobcat.  At Doosan Bobcat, you are part of the team that empowers people to accomplish more.  We offer a total rewards package that will offer you salary plus potential of annual bonus based on your performance.  Benefits include medical, dental, vision, prescription,401(k) match, short & long term disability, health & flexible spending accounts, employee assistance program, life & AD&D insurance, military and jury duty differential pay, tuition reimbursement program, work flex policy, equipment rental program, paid volunteer opportunities, community non-profit donation match, along with paid vacation, holiday, sick, bereavement and parental leave.   
*Disclosure as required by C.R.S. Section 8-5-101 et seq.

#GD
 

 

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Nearest Major Market: Denver

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