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Service Training Instructor

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Last Updated Date: Jul 22, 2021

Location: Denver, CO, US, 80011

Company: Doosan Corp

Job Information

Join a team leading the creation and delivery of world-class dealer service technician training at the 44,000 sq ft Bobcat Training Center in Aurora, CO.  Fully leverage the recently opened facility’s multiple classrooms, component tear-down rooms, and expansive shop – complete with a wide range of tools, simulators, and equipment.

Role & Responsibility

  • Create training content based on comprehensive Bobcat technical and design resources
  • Deliver instructor-led training in-person and virtual training
  • Represent the training needs of dealer service technicians
  • Lead the creation of visual training aids such as animation, videos and diagrams, as well as hands-on aids such as components, wiring boards
  • Lead the creation of hands-on lab workshop activities and capability assessments
  • Support the creation of computer-based training
  • Train dealership service technicians in the proper and safe diagnosis and repair of company equipment.
  • Provide subject matter expertise to proofread service-related publications for accuracy and user comprehension
  • Develop, administer, and perform in-house training sessions as required 
  • Collaborate with global Service Training Instructors, Engineers, and Service teams

Job Requirement

  • Education: Associates Degree – Technical required, Bachelors preferred
  • Experience: 2-5 years
  • Travel: <10%
  • Knowledge of electrical and hydraulic systems, diesel engines, and emissions
  • Fluent in Microsoft PowerPoint, Word, email
  • High level of presentation and instructional skills

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Others

Difficulties & area of focus when carrying out job (position)

Staying technically abreast of full product line changes to provide a consistent training message by constantly monitoring Service Publications,

Maintaining close relationships with Engineering and vendors,

Developing service diagnostic procedures using production pilot machines.

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Nearest Major Market: Denver