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Air Compressor Field Service Rep

Last Updated Date:  Nov 9, 2022
Location: 

Dallas, Houston, San Antonio, TX, US, 75201, 770

Company:  Doosan Bobcat Inc.

Job Information

This role will provide technical field support to service providers and end-users of industrial air compressors and other Doosan Portable Power products. This role will ensure field issues are identified and resolved quickly to eliminate downtime and ensure satisfaction and loyalty is maintained.

Location: Candidate should currently reside in an area near a major Western United States airport, ideally in Denver, CO; Dallas, TX; Houston, TX; San Antonio, TX.
 

 

Role & Responsibility

  • Present training to distributor service staff on proper use and troubleshooting of air compressor systems.
  • Assist/advise distributor service technicians with installation and commissioning of compressors.
  • Assist distributor/customers in troubleshooting and resolving equipment problems.
  • Advise district distributor staff on proper service and maintenance of products.
  • Travel to location and work with customer to resolve problem quickly and equitably.
  • Provide thorough diagnosis and repair.
  • Provide complaint resolution feedback to customer service so complaint may be formally closed.
     

Job Requirement

  • Education Required:  Associates degree or equivalent experience.
  • Experience Required: 5 years in this field or 10 years of field service support.
  • Demonstrated experience training/mentoring service techs.
  • Experience with portable power air compressors, generators and/or diesel engines is a plus.
  • Knowledge of electric motors, micro-processors, analog machine control systems and AC/DC electrical systems.
  • Proven ability to document field complaints and apply appropriate solutions.
  • High level of skill in reading/interpreting electrical schematics and mechanical instruction manuals.
  • Proficient in Microsoft Office Suite.
  • Ability to function in an interruption driven environment.
  • Valid U.S. driver’s license and in good standing.
  • Travel: up to 75%.

The salary for this position starts at $70,000+ Depending on Experience.
We are Bobcat.  At Doosan Bobcat, you are part of the team that empowers our customers to accomplish more.  We offer a total rewards package that will offer you salary plus potential of annual bonus based on your performance.  The benefits day one (medical, dental, vision, RX and 401K) along with  paid vacation, holiday and parental leave just to name a few.  

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#LI-REMOTE

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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