DMI US Regional Manager

Position Specification

Role & Responsibility

1. Conduct market & VOC analysis and develop market strategy
• Research market needs through desk research, customer visits, and networking 
• Identify target application, target industry, and target customer
• Develop sales points and marketing strategy 
• Collect VOC and competitor product specifications for the fuel cell powerpack and drone products in the US

2. Develop/Execute marketing program
• Develop/Execute marketing program that drives demand and support the selling process of the products

3. Develop new business opportunities and sales leads
• Discover and develop region and product specific business cases and sales leads for the fuel cell powerpack and commercial drone product lines
• Either give the sales leads to regional dealers or develop direct sales as key account development

4. Dealer management
• Develop, manage, and support regional dealers
• Plan and Execute trainings for
 i) enhancing dealer’s ability to execute technical sales
 ii) direct customers to help them understand how to efficiently operate DMI powerpacks and drones
 iii) service training for dealers and repair service partner in collaboration with sales team in Korea

5. Operate the Refueling Networks
• Receive, collect and distribute orders of hydrogen
• Manage the delivery and stock of hydrogen tanks

6. After-Sales Customer Service
• Provide installation, user training and product support after sales to direct customers or dealers
• Collect and report the complaint/claim to the sales team in Korea
• Visit and deal with critical claims from direct customers or dealers 
• Resolve aftermarket product related issues in collaboration with sales and R&D team in Korea

7. New product launch preparation and marketing support
• Work with sales in Korea to ensure on-time launch preparations including literature and manual development, relevant personnel training, aftermarket preparation and launch event planning
 

Job Requirement

1 . Education & Qualification
• Bachelor’s Degree or higher
• Part 107 Pilot(Remote Pilot Certificate holder) preferred

2. Knowledge & Skill
• Excellent people skills and leadership skills to engage, persuade, and influence people with different interests and backgrounds across organizational boundaries
• Perspectives & experience on drones or hydrogen fuel cell related industry
• Perspectives & experience on gas distribution or related industry
• Understanding on cost management preferre
• Ability to use MS Office

3. Experience
• 3+ years in commercial drone business
• Sales, business development, product marketing or relevant experiences in global manufacturing company
• Successful experience in cross-functional project management
• Experiences in business case development (with financial feasibility analysis)

4. Global Breadth
• Global

Competency

1. Customer & Market Focused
• Understands customer-focused activities are growth engines for the organization—identifies and takes measures to consistently add customer value by accurately clarifying and responding to their needs.

2. Cross-team Integration
• Devises and executes methods of making project management and communication to execute tasks across organization boundaries.

3. Strategic Thinking/ Analytical skills
• Identifies key strategic issues, performs required analysis and develops strategic options.
• Quickly understands root cause of problems.
• Can develop a comprehensive workable issue set and bring a total business perspective and a sense of priority to the execution, analysis and problem solving.

4. Communication
• Manages written and verbal communication to key stakeholders.
• Focuses on important insights; uses findings well to support argument.
• Facilitates cross-regional/functional communication for prompt issue resolution.

5. Business and Financial Acumen
• Understands the potential markets and threats from competitors, assesses business profitability and problems, then defines and implements key activities that can contribute to financial performance improvement.

Others

• Travel: 60–70%
• Work in various place
: Shall work in various places such as dealer’s or Doosan subsidiary’s office until DMI will establish local office in 1~2 years. DMI will arrange them to let the US Regional Manager be able to work freely in those places.
 

• Questions can be addressed through the HR department at jiyoung1.lee@doosan.com.