DMI US Regional Manager

Last Updated Date: Sep 28, 2022

Location:

US

Company: Doosan Mobility Innovation Inc

Position Specification

Position	US Regional Manager	Position Code
Company	Doosan Mobility Innovation	Work Place	US
Grade		Job Family	Business Development & Sales
Position Summary	As US Regional Manager, you will be responsible for business development and sales of DMI’s hydrogen fuel cell powerpacks and drones (and/or related hardware and software) in the US. The US Regional Manager proactively identifies target application, target customer segments, and business opportunities in the US commercial drone market collaborating with regional dealers for development of business cases and sales leads. He/she will develop, manage, and support regional dealers so that they can maximize their sales performance while directly developing key account sales as well through strategic business development and intensive customer visits. Responsibilities also include documenting and supporting resolution of product-related issues and providing dealer support, training, and development of product sales points. The US Regional Manager will work to accelerate organizational understanding of the US commercial drone market (competitors, dealer and customer characteristics, industry segment work processes, government impacts, et.) and what it takes to create a pull for DMI products through sales channels. As the first US Regional Manager, you will draw a blueprint for localization and development of DMI business in the US.

Role & Responsibility

Role Type	(Team Member)	Manager	Senior Manager	Function Leader	Division Leader	Business Leader	CEO
Role Type		V

1. Conduct market & VOC analysis and develop market strategy
• Research market needs through desk research, customer visits, and networking
• Identify target application, target industry, and target customer
• Develop sales points and marketing strategy
• Collect VOC and competitor product specifications for the fuel cell powerpack and drone products in the US

2. Develop/Execute marketing program
• Develop/Execute marketing program that drives demand and support the selling process of the products

3. Develop new business opportunities and sales leads
• Discover and develop region and product specific business cases and sales leads for the fuel cell powerpack and commercial drone product lines
• Either give the sales leads to regional dealers or develop direct sales as key account development

4. Dealer management
• Develop, manage, and support regional dealers
• Plan and Execute trainings for
i) enhancing dealer’s ability to execute technical sales
ii) direct customers to help them understand how to efficiently operate DMI powerpacks and drones
iii) service training for dealers and repair service partner in collaboration with sales team in Korea

5. Operate the Refueling Networks
• Receive, collect and distribute orders of hydrogen
• Manage the delivery and stock of hydrogen tanks

6. After-Sales Customer Service
• Provide installation, user training and product support after sales to direct customers or dealers
• Collect and report the complaint/claim to the sales team in Korea
• Visit and deal with critical claims from direct customers or dealers
• Resolve aftermarket product related issues in collaboration with sales and R&D team in Korea

7. New product launch preparation and marketing support
• Work with sales in Korea to ensure on-time launch preparations including literature and manual development, relevant personnel training, aftermarket preparation and launch event planning

Job Requirement

1 . Education & Qualification
• Bachelor’s Degree or higher
• Part 107 Pilot(Remote Pilot Certificate holder) preferred

2. Knowledge & Skill
• Excellent people skills and leadership skills to engage, persuade, and influence people with different interests and backgrounds across organizational boundaries
• Perspectives & experience on drones or hydrogen fuel cell related industry
• Perspectives & experience on gas distribution or related industry
• Understanding on cost management preferre
• Ability to use MS Office

3. Experience
• 3+ years in commercial drone business
• Sales, business development, product marketing or relevant experiences in global manufacturing company
• Successful experience in cross-functional project management
• Experiences in business case development (with financial feasibility analysis)

4. Global Breadth
• Global

Competency

1. Customer & Market Focused
• Understands customer-focused activities are growth engines for the organization—identifies and takes measures to consistently add customer value by accurately clarifying and responding to their needs.

2. Cross-team Integration
• Devises and executes methods of making project management and communication to execute tasks across organization boundaries.

3. Strategic Thinking/ Analytical skills
• Identifies key strategic issues, performs required analysis and develops strategic options.
• Quickly understands root cause of problems.
• Can develop a comprehensive workable issue set and bring a total business perspective and a sense of priority to the execution, analysis and problem solving.

4. Communication
• Manages written and verbal communication to key stakeholders.
• Focuses on important insights; uses findings well to support argument.
• Facilitates cross-regional/functional communication for prompt issue resolution.

5. Business and Financial Acumen
• Understands the potential markets and threats from competitors, assesses business profitability and problems, then defines and implements key activities that can contribute to financial performance improvement.

Others

• Travel: 60–70%
• Work in various place
: Shall work in various places such as dealer’s or Doosan subsidiary’s office until DMI will establish local office in 1~2 years. DMI will arrange them to let the US Regional Manager be able to work freely in those places.

• Questions can be addressed through the HR department at jiyoung1.lee@doosan.com.