Internal Communications Manager

Job Information

Role & Responsibility

Strategic Communication Leadership

• Develop and execute the internal communications strategy in alignment with organizational direction to support culture, employee engagement, business priorities, and transformation.

• Support employees through organizational changes by providing clear and timely communication.
• Serve as a communications partner to senior leaders, HR, and cross-functional teams.
• Develop messaging frameworks that align with company strategy, values, and EVP.

• Coordinate and deliver internal communications during crises in partnership with Corporate Communications and leadership, ensuring employees receive timely, accurate information and support.

Employee Engagement & Culture

• Drive initiatives to foster a positive work environment, promote company values, and strengthen employee engagement. 
• Lead planning and delivery of internal events such as company town halls, site visits, recognition programs, and executive communications.
• Create internal campaigns and engagement experiences that celebrate employee contributions and connect teams to our mission and goals.
• Support change management and people-focused initiatives with clear, empathetic communication.

Stakeholder Engagement

• Build strong relationships with site leaders across North America from corporate to manufacturing operations sites to enable consistent, localized communication.
• Equip frontline managers and facility leaders with toolkits, templates, and training to cascade messages effectively.
• Align internal communication practices across all locations, balancing regional consistency with local relevance.

Brand & Channel Management

• Manage and evolve internal communication platforms (e.g., intranet, digital signage, ServiceNow mobile, email newsletters, mobile apps) to support accessibility across a dispersed workforce.

• Continuously assess channel effectiveness, use data to identify insights, and recommend improvements.

• Partner closely with Corporate Communications, Brand and Marketing to ensure internal and external messaging are aligned and mutually reinforcing.
• Embed the EVP into internal content, employee experiences, and talent initiatives in partnership with HR and Talent Acquisition.

Job Requirement

• 5+ years’ progressive experience with internal communication, corporate communications, or employee engagement, preferably in a global manufacturing environment; 2-3 years of managerial experience
• Proven ability to develop strategic communication plans and translate complex concepts into clear, actionable messages
• Ability to work cross-functionally and influence without authority.
• Strong organizational and project management skills to manage multiple initiatives and deadlines.
• Excellent written, verbal, and storytelling skills with a focus on delivering communication plans and strategies.
• Proficiency with modern communication platforms and content management systems.
• Collaborative, agile, and comfortable working in a fast-paced, matrixed environment.
• Strong passion for the employee experience and engagement driving measurable results. 

• Strong interpersonal skills and working knowledge of change management principles.

• Travel Standard: < 10%

• Education: We value skills gained through both education and experience. Applicants may qualify with a bachelor's degree in Communications, Journalism, Public Relations, Business Administration or related field, or with two additional years of relevant professional experience.