Aftermarket Parts Manager

Job Information

The Aftermarket Parts Manager will lead Bobcat North America Aftermarket Parts - Support and Procurement Teams. The role will work to manage and maintain a parts inventory designed to achieve a world class fill rate and deliver quality support to our dealers. The Aftermarket Parts Manager will support the development of annual dealer inventory levels and parts sales goals.  This role is responsible for ensuring continuous improvement of policies and process within the supply chain that support the delivery of exceptional dealer service. This position will act as the supply chain’s final decision maker for the Aftermarket Parts business.

Role & Responsibility

Staff Management

• Manage team leaders who are responsible for the day-to-day execution of deliverables in the achievement of Aftermarket inventory and sales objectives.
• Support Aftermarket Sales and Procurement functions through effective inventory management and price strategy planning.
• Ensures that adequate staffing and employee development levels are continually assessed to meet business need, sets employee goals and objectives for continual employee growth, and develops staff to maximize potential.
• Manage and develop direct reports through coaching, training, and mentoring, and making sure that team members have the tools required to perform effectively and efficiently.
• Ensure that Strategy, Mission, Vision, and Principles are properly developed and communicated across teams.

Aftermarket Planning and Procurement

• Responsible for all aspects of the procurement and planning processes for Aftermarket Parts inventories for dealer support, vendor to dealer direct shipping, new truck model initial stock purchase (ISP) and stock transfers.
• Establish dealer pricing for aftermarket parts and support the negotiation of purchase price with vendors/suppliers.
• Ensure data accuracy within SAP for demand planning and inventory control.
• Drive process discipline, efficiency, and managing the operational and daily business with focus on Process, Performance, Practices and People. 
• Measure progress through the deployment of Key Performance Indicators (KPIs). 
• Responsible for identifying and implementing industry best practices and process enhancements for development, management, and continuous improvement of supply chain strategies to achieve world class availability.  This includes, but not limited to, quality and operational efficiencies.
• Effectively coordinate with the Planning and Business Intelligence team to develop and audit aggregate forecasts, review ordering trends, measure inventory levels and turns, and review the short- and long-range plans.
• Develop and maintain strong relationships with Sales, Customer service, Strategic Sourcing, outsourced partners, suppliers and the ability to lead and influence at all levels in the organization.

Job Requirement

• Bachelor’s degree required in Business Administration, Operations, Logistics, or Supply Chain (Masters Degree a plus)
• Experience: 8+ years
• Travel < 10%
• Lean Methodology and/or Supply Chain Qualification (e.g. Six Sigma, APICS) and related experience in process enhancements and standardization preferred. 
• Supply chain operations management experience – preferably of complex mechanical components and assemblies. 
• Advanced knowledge of complex MRP planning systems. 
• Strong leadership skills with the ability to hold team members accountable. 
• Excellent communication skills (verbal and written) to negotiate and influence internal and external stakeholders. 
• High level of motivation and strong analytical, problem solving, and conflict resolution needed. 
• Experience working in a global supply chain work environment. 
• Ability to manage a budget and forecast for Annual Operating Plan.